Browse the site, add your favourite items to your cart, and complete checkout. You’ll receive an order confirmation by email once your purchase is complete.

Loxx Hair Inc. accepts major debit and credit cards and Apple Pay. All payments are processed securely at checkout.

United Kingdom:

– Royal Mail Tracked 48 (2–3 business days) – £3.45

– Royal Mail Tracked 24 (next business day) – £4.29

Orders are shipped the next business day after being placed. Delivery time depends on your location and the shipping option selected.

Yes we ship worldwide. If your country is not listed at checkout, email hello@loxxhairinc.co.uk for a shipping quote.

• Returns are accepted within 14 days of delivery.
• Items must be unused, unworn, and in original packaging.
• Sale, personalised, or hygiene-sensitive items cannot be returned.
• The original shipping cost is non-refundable.
• Loxx Hair Inc. is not responsible for returned items lost or damaged in transit — please use a tracked service.
• Refunds are processed once the returned items have been received and inspected. Loxx Hair Inc. will need to carry out an investigation for all orders stated as received.

Email hello@loxxhairinc.co.uk with your order number to request a return form.

Complete and include the form with your return. Customers are responsible for paying return postage.

For international returns, use a tracked service and keep proof of postage.

Once your return is approved, a refund will be issued to your original payment method within a few business days.

Yes! All our clips are designed to work with all hair types.

For questions or support, contact:
 hello@loxxhairinc.co.uk